Privacy Policy
Like the slow process of curing clay, we believe in taking the time to handle your personal information with patience and deep respect. This policy outlines how we protect your journey with us.
database Data Collection
When you visit CLAY & CO, we collect information that helps us serve you better. This includes technical details like your IP address and browsing patterns, which we use to refine our digital studio experience.
We only collect "The Human Mark"—information you explicitly provide, such as your name when subscribing to our kiln-fire updates or your shipping address for hand-delivered stoneware.
cookie Cookies
We use small digital fragments called cookies to remember your preferences. They help us know if you prefer our 'Stoneware' or 'Porcelain' collections, ensuring your return to our studio feels like coming home.
Workshop Booking
When you book a workshop, we collect specific details to ensure your seat at the wheel is ready. This includes your contact details and any physical requirements to make your pottery experience comfortable.
GDPR Rights
- The right to access your personal data kiln-records.
- The right to rectify any imperfections in your data.
- The right to 'erase' your digital mark from our servers.
- The right to restrict how we process your information.
Data Retention
Like high-fire stoneware, some records are built to last for legal and tax compliance. However, we do not keep your personal workshop notes or marketing preferences longer than necessary—typically 24 months after your last studio interaction.
historyReach Out to Our Privacy Officer
Should you have any questions regarding how we handle your information, please reach out to our dedicated privacy guardian.
privacy@clayandco.studioCLAY & CO Studio, 42 Artisan Way, London E8 2RT