Garden Support
Nurturing your journey from the first sprout to a flourishing rooftop sanctuary.
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Subscriptions
How it works expand_more
Our subscription delivers curated botanical kits to your door every season. Each kit includes premium saplings, organic potting mix, and specific nutrients tailored to the upcoming weather cycles in your city.
Pause or cancel expand_more
Life happens. You can pause your subscription for up to two seasons or cancel anytime via your Account Dashboard with a single click. No hidden fees or exit commitments.
Delivery frequency expand_more
Standard kits are delivered quarterly (4 times a year). For more active gardeners, we offer a "Sprout Plus" tier which includes monthly maintenance nutrients and seasonal floral refreshes.
Customization options expand_more
Choose between three paths: Culinary Herbs, Vibrant Florals, or Oxygen Purifiers. You can swap your path at the start of every season to keep your rooftop garden evolving.
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Plants and Delivery
Health guarantee expand_more
Every plant arrives with a 30-day "Green Thumb" guarantee. If your plant shows signs of distress within the first month, we’ll send a replacement and a consult with an expert for free.
Eco-conscious packaging expand_more
Our packaging is 100% compostable and made from mycelium and recycled cardboard. The insulation is wool-based, protecting roots from temperature spikes during transit.
Seasonal availability expand_more
We follow the rhythm of the sun. Certain exotic varieties are only available during peak summer months to ensure they thrive in your specific hardiness zone.
International shipping expand_more
Currently, we ship within North America and select European regions. Due to agricultural regulations, living plants require specific permits for cross-border transit.
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Rooftop and Space
Minimum space requirements expand_more
Our "Mini Oasis" kits are designed for spaces as small as 2x4 feet. We specialize in vertical growth, ensuring even the smallest balconies can become lush sanctuaries.
Weight limits and safety expand_more
We use ultra-lightweight volcanic stone aggregates in our soil to minimize structural load. Our larger planters include weight-distribution mats for standard urban rooftops.
Dealing with shade expand_more
Shadowed by taller buildings? Select our "Twilight Garden" path, specifically curated with low-light ferns and shade-loving mosses that thrive without direct solar contact.
Pet safe varieties expand_more
Safety first. We offer a dedicated "Paws & Plants" filter to ensure every botanical in your kit is non-toxic to cats and dogs.
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Community and Sustainability
Carbon offset program expand_more
For every subscription box shipped, we plant three trees in reforestation projects. Your rooftop garden is part of a much larger global breathing lung.
Plastic-free initiative expand_more
From the tape on the box to the ties on the vines, we are 100% plastic-free. We use hemp twine and water-activated paper tape for all logistics.
Still unsure?
Every garden has its quirks. Chat with our gardening experts in under 2 minutes to get tailored advice for your unique urban space.